Who we are
Astrelle is operated by Kelvin Gurung, ABN 41 489 814 645, in South Australia. This policy was last updated 10 August 2026.
Information we collect
We may collect your name, contact details, delivery address, order information, correspondence, device and browsing information, and marketing preferences. Stripe processes payment information; Astrelle does not store complete card details.
How information is used
- To process, fulfil and support orders.
- To provide delivery and service communications.
- To prevent fraud and maintain site security.
- To meet legal, tax and record-keeping obligations.
- To improve the website and measure advertising performance.
- To send marketing only where consent or another lawful basis applies.
Service providers and overseas disclosure
Information may be shared only as reasonably necessary with payment processors, fulfilment and delivery partners, email providers, hosting providers and analytics or advertising services. Because we serve and source internationally, order information may be disclosed outside Australia, including to the destination country and the country from which a product is fulfilled.
Planned services include Stripe, an email-delivery provider, Google advertising and analytics tools, Pinterest and Instagram/Meta. This policy will be updated if the final service mix changes.
Your choices and rights
You may ask to access or correct personal information we hold, request deletion where applicable, withdraw marketing consent, or make a privacy complaint. We retain information only as long as reasonably needed for the purposes described and applicable legal obligations.
Contact support@astrelle.store. We will acknowledge privacy complaints and respond within a reasonable period.
This page is a practical business draft and should receive professional legal review before public launch, particularly before EU sales or advertising tracking is activated.